Tomakeanappointmentsimplycall780.428.9223.Youdonotneedadoctor’sreferraltoaccessservices.Ifyouarealready workingwithahealthcareprovideroragencyyoumayaskthemtoreferyousowecanworktogetherandcoordinateservicesfor yourhealthandwell-being.Wetrytobookappointmentswithminimaldelay.Ifyouareflexibleaboutappointmenttimesandare abletoseethefirstavailablepsychologistyourfirstappointmentwillbescheduledwithaweekortwo.Wewillworktomatchyou with the appropriate psychologist based on your needs and problems.
Ourofficehoursare9:00am-5:00pmMondaytoFriday.Wearesometimesabletoaccommodatelaterappointmentsbut generallywearenotopenonweekendsorholidays. Appointmentsneedtobearrangedinadvanceandwalk-inappointmentsare notpossible.Ifyouneedanappointmenturgentlypleasecallandwewillprovideyouwiththefirstavailableopening.Ifyou cannotattendanappointmentpleaseprovide24hoursnoticesothatthetimewillbeavailableforothersandurgent apporintments. We will bill for missed appointments that are not cancelled. The time is set aside for you.
Psychological services are available in a number of languages including English, Polish, Tamil, Kannada, Hindi, Croatian, Serbian, Bosnian, and Montenegrin. We will work with you and learn from you about the cultural practices and values that are important to you and your family. Many of our psychologists have a long history of working with Aboriginal People and First Nations communities. ARCH Psychological Services is honoured to have had the opportunity to provide services in numerous First Nations communities and partner with Aboriginal agencies and services.We honour and respect all cultures and faiths. We welcome individuals of all sexual identities and sexual orientations.
Our offices are handicapped accessible. Please call our office for details and let us know of mobility and other specific needs you may have when you make your appointment.
In Canada, the professionals who most commonly treat people with mental health problems are psychologists and psychiatrists. A psychologist holds a master’s and/or doctoral degree in psychology that involves from 6 to 10 years of university study, followed by a period of supervised practice and licensure examinations. The abbreviation R. Psych. (registered psychologist) is added to their title once they have met the provincial requirements for registration as a clinical psychologist. Healthcare providers in psychology may also have advanced certification beyond that required for registration and be listed in the Canadian register of Healthcare Providers in Psychology. A registered psychologist is trained to assess and diagnose problems in thinking, feeling and behaviour as well to help people overcome or manage these problems. Registered psychologists provide assessment, prevention, intervention, and consultation services, and can diagnose various learning, behavioral, or mental health disorders. They may employ a variety of approaches depending on the needs of each client, with the ultimate goal of promoting healthy functioning and well-being. A psychologist is uniquely trained to use psychological tests to help with assessment and diagnosis.
Psychiatrists are medical doctors who go on to specialize in mental health and mental disorders. Psychiatrists often use medication to help their clients manage their mental disorders. In contrast, most psychologists do not prescribe medication. They use a variety of evidence-based assessment and treatment approaches as a primary means of assessing and treating mental health and psychological concerns. Sometimes a client may consult his or her family physician or psychiatrist about medication while seeing a psychologist for psychotherapy. We are happy to consult with the prescribing physician.
At the initial therapy or assessment appointment you can expect that the psychologist will ask you to describe your current situation and difficulties and ask for details about your personal history. These questions will include such things as when did the problem start, what makes it better or worse, and how the problem affects you, your work, relationships and health. It may also include questions regarding current stressors and family functioning and may be supplemented by the use of psychological tests.
Is what I tell my psychologist confidential? Yes. Your psychologist will not release any information about you, your condition or your treatment without your consent except as required by law. The law creates some exceptions to protect people in danger as Child abuse, situations where a person is a danger to themselves or others. The third excepton is in response to a court subpoena. We will obtain your agreement to share information with your doctor or other health providers and when you need us to issue a report to someone else.
ARCH Psychological Services provides outpatient services by appointment only, and is unable to respond to crisis situations. In the event of an emergency, please call 911 or proceed to your local hospital emergency room. We are able to arrange follow-up psychological services to help address the issues that contributed to the crisis.